TERMS

P A Y M E N T   M E T H O D S

All prices listed are in EUR (€). Paypal and Apple Pay are accepted. 

 

P R I V A C Y

Your personal information will never be shared or sold to third parties. 

 

O R D E R   C O N F I R M A T I O N

You will receive an automatic order confirmation email after an order is placed. If you do not receive an email after 24 hours, please contact info.mone@monaco.mc.

  

S H I P P I N G   &   T A X E S

Product prices do not include shipping, taxes or duties. All products are shipped with a tracking number via DHL Express. Please be aware that shipping rates and duties will vary around the world. Shipping outside of the European Union may incur taxes or duties. 
Parcel tracking:

https://www.laposte.fr/outils/suivre-vos-envois for EU orders

https://www.parcelforce.com/track-trace for UK orders

https://www.dhl.com/en/express/tracking.shtml for US & Rest of the World orders

Orders are shipped from Monaco within 3 business days after payment is received and cleared. Shipping takes 2-5 business days. Our shipping service does not deliver on bank holidays.
You will receive an automatic shipping notification as soon as your item has been shipped.

  

 

R E T U R N S ,  C A N C E L L A T I O N ,  R E F U N D S  A N D   E X C H A N G E S

For any returns, cancellations, refunds or exchanges, please contact info.mone@monaco.mc

Items are eligible for a full refund within 14 days of delivery. The item must be returned unworn, as new with all original tags and packaging. We are not responsible for any shipping or duties costs associated with returns. Upon reception, inspection and approval of the returned item, the refund will be processed.

Items are eligible for exchange within 7 days of delivery. The item must be unworn, as new with all original tags and packaging. We are not responsible for any shipping or duties costs associated with the return of the item. Upon inspection and approval of the returned item, the exchange will be processed and your new item will be dispatched as soon as possible.

When you have received approval for exchange, please send your return to:

MONÉ, 14 Quai Antoine 1er, Monaco 98000.

We do not accept cancellations at any time.